How To Get the Most Out of On-line Counselling

• Find a quiet, private place where you can talk freely and won't be overheard. If there isn't anywhere at home, you can also sit in your car (parked, of course).

• If there are others in nearby rooms, let them know you won't be available for about an hour and should not be interrupted. 

• If there are voice-activated speakers or other devices in the room (such as Google Home or Alexa) unplug them.

• Make sure your phone/tablet/computer is fully charged before the session begins (having them plugged in can be helpful too).

• Close other programs on your device that use the internet as they may slow down the connection.

• If you are using your phone, please ensure the "do not disturb" setting is on. You don't want distracting notifications popping up during the session.

• Turn your selfie video off if possible (seeing yourself on screen can be very distracting).

• Ensure your internet connection is stable. Be near your wifi router if you can (and it remains private) or turn on your data if needed.

• Use headphones or earbuds if you have them. You will be able to hear more clearly and this helps the experience feel more private.

• Have water (in spill-proof bottle) and some tissues nearby.

• Try and have a bit of a break between the end of your session and getting pulled back into the rest of your day in order to slow down and process what has happened.

• If devices other than the one you are using for your session are nearby, turn them off to reduce distractions.

• Ensure that you are facing a lighting source rather than having the light behind to improve the video quality.

• Have your pet in a separate room, to reduce distractions.

• If you have any concerns about the experience, please share them with your therapist.